Privacy Policy

Last Updated On: 20-Jul-2024

 

CUVERRA (“we”, “our”, or “us”) operates the https://cuverra.com website (“Service”). This Privacy Policy explains how we collect, use, and disclose your personal data when you use our Service, and the choices you have regarding that data. By accessing or using the Service, you agree to the collection, use, and disclosure of your information in accordance with this Privacy Policy.
If you do not agree, please do not access or use the Service. We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective 180 days after being posted. Continued use of the Service after this time constitutes acceptance of the updated policy. We recommend reviewing this page periodically.

INFORMATION WE COLLECT

We may collect and process the following personal information:

  • Name
  • Email
  • Mobile Number
  • Work Address

HOW WE COLLECT YOUR INFORMATION

  • Forms you fill out on our website
  • Your interactions with our website
  • Public sources (e.g., business directories)

HOW WE USE YOUR INFORMATION

  • Marketing and promotional communications
  • Creating and managing user accounts
  • Publishing testimonials (with your consent)
  • Providing customer support
  • Ensuring security of our site and services
  • Enabling user-to-user interactions (if applicable)

If we plan to use your data for purposes not listed here, we will seek your explicit consent beforehand.

HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share it only in the following limited situations:

  • With service providers for:
    • Advertising platforms
    • Website analytics
    • Payment recovery
    • Data processing

These partners are contractually obligated to use your data only for the specific purpose intended and retain it only as long as necessary.

We may also disclose your personal information:

  1. To comply with legal obligations
  2. To enforce our agreements and terms
  3. In response to legal claims or violations
  4. In the event of a business merger, acquisition, or asset sale

RETENTION OF YOUR INFORMATION

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, typically up to two years after account closure.
In some cases, we may retain certain information longer for legal, accounting, or fraud prevention purposes.
Anonymous and aggregated data that cannot identify you may be stored indefinitely.

YOUR RIGHTS

  • Access, correct, or delete your personal data
  • Request a copy of your data
  • Restrict or object to processing
  • Transfer your data to another service (data portability)
  • Withdraw consent
  • Lodge a complaint with a data protection authority

To exercise your rights, email us at: privacy@cuverra.com
You may also opt out of direct marketing by contacting the same email.

Please note: If you withdraw consent or decline to provide essential information, you may not be able to access certain parts of the Service.

COOKIES

We use cookies and similar technologies for functionality and analytics.

For more details, please see our Cookie Policy.

SECURITY

We take reasonable steps to protect your information using technical and organizational measures.
However, no system is 100% secure. You share information with us at your own risk.

THIRD-PARTY LINKS

Our Service may link to other websites not operated by us.
We are not responsible for the privacy practices or content of these third-party websites.
We recommend reviewing their privacy policies before providing any information.

COMPLIANCE WITH GDPR (EU)

If you are located in the European Economic Area (EEA), the following additional rights apply under the General Data Protection Regulation (GDPR):

  • We will process your data based on consent, contractual necessity, or legitimate interest.
  • You have the right to lodge a complaint with your local data protection authority.
  • We will only transfer your personal data outside the EEA where legally permitted safeguards are in place
    (e.g., Standard Contractual Clauses).

To exercise these rights, contact us at privacy@cuverra.com.

COMPLIANCE WITH CCPA (CALIFORNIA)

If you are a California resident, the California Consumer Privacy Act (CCPA) provides the following rights:

  • Right to know what personal information we collect, use, and share
  • Right to request deletion of your data
  • Right to opt-out of the sale of personal data (Note: we do not sell your data)
  • Right to non-discrimination for exercising your rights

To submit a CCPA-related request, email us at privacy@cuverra.com.
We may verify your identity before processing requests.

DATA PROTECTION CONTACT / GRIEVANCE OFFICER

If you have concerns or questions about your data, please contact:

Privacy Compliance Officer